Pet Insurance Reviews

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Read what our customers are saying

Very good service

Trusted Customer – Rated 5 out of 5

Real Pet Insurance

This is the third Real Insurance policy I have taken out and have always been happy with their proffesssional attitude and service. When making claims , I have found them both pleasant to deal with and punctual with their payments.

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Enough alright already

Jennifer Gretton – Rated 5 out of 5

Real Pet Insurance

Everything-no I will not need any more cover for myself or Chance & Shanti. Peace of mind is priceless...

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Tricha Mackenzie – Rated 5 out of 5

Real Pet Insurance

I don't like signing up for anything from just a phone call, but the fellow that I spoke to yesterday explained things in great detail and I thought straight away that this was a good thing. Thanks.

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Carmel Russo – Rated 5 out of 5

Real Pet Insurance

I was very happy with rhe way they explained everything to me

Yes they were very helpful and explained everything clearly

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Marlene Hurren – Rated 4 out of 5

Real Pet Insurance

Very expensive. I am a pensioner and I simply can not afford this product

Aleesha was extremely helpful and very pleasant to speak to.

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Laura Onciarich – Rated 4.5 out of 5

Real Pet Insurance

again good customer service

customer service was great and very informative

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Deborah Dibben – Rated 4.5 out of 5

Real Pet Insurance

We have only just joined and not had to use it , so fingers crossed that we don't need it .

The consultant explained the policy details and was very patient.

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Nicky Ellis – Rated 5 out of 5

Real Pet Insurance

1. Speedy service 2. Answered all of my questions and concerns 3. Reasonable priced 4. Competent and knowledgable staff member took the call 5. Offered me a further product I would not of thought of asking about And this is why I rate the service 5/4

Excellent customer service operator and very knowledgable too

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Concise prompt service

Helen Butler – Rated 4.5 out of 5

Real Pet Insurance

Hopefully covers all my needs for our pets

Great customer service from lilly on the phone she explained it very well the whole policy

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Lisa Sarteschi – Rated 5 out of 5

Real Pet Insurance

I find the staff that I have spoken to are friendly and helpful.

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Premium Accident & Illness Cover

Covers up to 80% of your eligible vet bills up to a maximum claim limit of $12,000 per year if your dog or cat suffers an illness or injury. Plus if you add Routine Care Benefit, we help pay for everyday treatments like vaccinations and health checks.

Standard Accident & Illness Cover

Essential cover for expensive vet bills if your dog or cat falls ill or suffers an accident. Covers up to 75% of your eligible vet bills to a maximum claim limit of $12,000 per year.

Classic Accident & Illness Cover

We hope your dog or cat never has an accident, but if they do, this plan covers up to 60% of eligible vet bills and you can claim up to a maximum of $12,000 per year (a $2,000 annual condition limit applies).

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