Read what our customers are saying
Concise prompt service
Helen Butler – Rated 4.5 out of 5
Hopefully covers all my needs for our pets
Great customer service from lilly on the phone she explained it very well the whole policy
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The lady i spoke to was so amazing and made sure i...
Trusted Customer – Rated 5 out of 5
The excellent amount of cover you provide for the price.
The lady I spoke to was so amazing and made sure I understood everything about my policy. She is a great asset to your call centre and I would love to deal with her again if I ever have to make contact and I would love to be able to talk to her again one day to say thank you again.
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Trusted Customer – Rated 4.5 out of 5
Service received was excellent, not too pushy and and had an empathy with dog lovers.
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Marlene Hurren – Rated 4 out of 5
Very expensive. I am a pensioner and I simply can not afford this product
Aleesha was extremely helpful and very pleasant to speak to.
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Trusted Customer – Rated 4 out of 5
Very good service
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Trusted Customer – Rated 4 out of 5
Good
Good
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Lisa Sarteschi – Rated 5 out of 5
I find the staff that I have spoken to are friendly and helpful.
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Trusted Customer – Rated 5 out of 5
All my questions were answered and was easy to understand!
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The service was good but fairly pushy which is what i...
Trusted Customer – Rated 4 out of 5
I haven't made a claim yet nor has Issabella been really sick so I won't know untill that time arises.I hope it never does having lost one cat just recently loosing another is unthinkable.
The service was good but fairly pushy which is what I have come to expect from Real.I will make up my mind over the next week as to whether I want to have pet insurance or not.
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Trusted Customer – Rated 4 out of 5
Same as most other policies. Nothing that stands out
Persistent.