Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Service on phone was great--explaned things clearly-great service-.
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Very helpful and a fantastic cover!
Trusted Customer – Rated 5 out of 5
Great value for money and I feel confident that my pet will be covered well!
They were very clear with the options I had for my pet insurance, I didn't feel pressured or hassled to choose one option or the other. They took into account the absolute best option for me and gave advice based off of that. I'm very happy with my choice to go with Real Insurance
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Very good service
Trusted Customer – Rated 5 out of 5
This is the third Real Insurance policy I have taken out and have always been happy with their proffesssional attitude and service. When making claims , I have found them both pleasant to deal with and punctual with their payments.
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Enough alright already
Trusted Customer – Rated 5 out of 5
Everything-no I will not need any more cover for myself or Chance & Shanti. Peace of mind is priceless...
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Trusted Customer – Rated 5 out of 5
I don't like signing up for anything from just a phone call, but the fellow that I spoke to yesterday explained things in great detail and I thought straight away that this was a good thing. Thanks.
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Trusted Customer – Rated 5 out of 5
I was very happy with rhe way they explained everything to me
Yes they were very helpful and explained everything clearly
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Trusted Customer – Rated 4 out of 5
Very expensive. I am a pensioner and I simply can not afford this product
Aleesha was extremely helpful and very pleasant to speak to.
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Trusted Customer – Rated 4.5 out of 5
again good customer service
customer service was great and very informative
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Trusted Customer – Rated 4.5 out of 5
We have only just joined and not had to use it , so fingers crossed that we don't need it .
The consultant explained the policy details and was very patient.
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Trusted Customer – Rated 5 out of 5
1. Speedy service 2. Answered all of my questions and concerns 3. Reasonable priced 4. Competent and knowledgable staff member took the call 5. Offered me a further product I would not of thought of asking about And this is why I rate the service 5/4
Excellent customer service operator and very knowledgable too