Pet Insurance Reviews

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Read what our customers are saying

Concise prompt service

Helen Butler – Rated 4.5 out of 5

Hopefully covers all my needs for our pets

Great customer service from lilly on the phone she explained it very well the whole policy

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The lady i spoke to was so amazing and made sure i...

Trusted Customer – Rated 5 out of 5

The excellent amount of cover you provide for the price.

The lady I spoke to was so amazing and made sure I understood everything about my policy. She is a great asset to your call centre and I would love to deal with her again if I ever have to make contact and I would love to be able to talk to her again one day to say thank you again.

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Trusted Customer – Rated 4.5 out of 5

Service received was excellent, not too pushy and and had an empathy with dog lovers.

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Marlene Hurren – Rated 4 out of 5

Very expensive. I am a pensioner and I simply can not afford this product

Aleesha was extremely helpful and very pleasant to speak to.

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Trusted Customer – Rated 4 out of 5

Very good service

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Trusted Customer – Rated 4 out of 5

Good

Good

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Lisa Sarteschi – Rated 5 out of 5

I find the staff that I have spoken to are friendly and helpful.

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Trusted Customer – Rated 5 out of 5

All my questions were answered and was easy to understand!

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The service was good but fairly pushy which is what i...

Trusted Customer – Rated 4 out of 5

I haven't made a claim yet nor has Issabella been really sick so I won't know untill that time arises.I hope it never does having lost one cat just recently loosing another is unthinkable.

The service was good but fairly pushy which is what I have come to expect from Real.I will make up my mind over the next week as to whether I want to have pet insurance or not.

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Trusted Customer – Rated 4 out of 5

Same as most other policies. Nothing that stands out

Persistent.

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Premium Accident & Illness Cover

Covers up to 80% of your eligible vet bills up to a maximum claim limit of $12,000 per year if your dog or cat suffers an illness or injury. Plus if you add Routine Care Benefit, we help pay for everyday treatments like vaccinations and health checks.

Standard Accident & Illness Cover

Essential cover for expensive vet bills if your dog or cat falls ill or suffers an accident. Covers up to 75% of your eligible vet bills to a maximum claim limit of $12,000 per year.

Classic Accident & Illness Cover

We hope your dog or cat never has an accident, but if they do, this plan covers up to 60% of eligible vet bills and you can claim up to a maximum of $12,000 per year (a $2,000 annual condition limit applies).

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