Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5916 customer reviews.
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Excelllent and quick
C Campbell-mclean – Rated 5 out of 5
Amanda was a great customer service officer - very quick and knew what she was doing
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Wojciech George Strzelecki – Rated 5 out of 5
Very good price for this purchase. Wow.!
They did everything very well from the beginning to the closing the case. Everything was very clear to understand and very well introduced. The service over the telephone was very friendly and professional. I would recommend Real Insurance to my friends and I will buy next time from you. Yours sincerely, Mr. Wojciech George Strzelecki.
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Trusted Customer – Rated 4 out of 5
Good value for the money paid
Easy to use and cheap premiums
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Poor communication
Dawn – Rated 2.5 out of 5
Originally great but policy was cancelled
After years of being a loyal customer I found Real had cancelled my house and contents policy. I had given permission to double charge if my account had insufficient funds. I'm sure I was notified by email, after switching to email, I just do better with a call or hard copy post for important issues like cancelling my policy. Now Real won't re-insure me....but will happily insure my second property.....
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Great service for life insurance
Patricia Burgess – Rated 5 out of 5
Real Insurance is a great service - I was helped in every aspect in obtaining a life insureance policy
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Transparent savings.
Trusted Customer – Rated 5 out of 5
Excellent service.
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Isobella M – Rated 5 out of 5
I called Real Insurance to arrange for contents insurance and the staff member I spoke with, Amanda, was incredibly helpful; she was extremely patient, answered all my questions, saved me a lot of time if I had to conduct my own research, provided me with more coverage than expected, and made the entire process easy and relatable. Real are unquestionably a reputable organisation, and I now have piece of mind knowing that my things are protected. They come highly recommended.
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Gwen Urquhart – Rated 5 out of 5
Competitive product and pricing - easy on line appliocation and payment process.
Competitive product and pricing + simple, clear easy on-line policy acquisition.
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Trusted Customer – Rated 5 out of 5
Customer friendly. Easy to follow.
Online purchase very smoothe.
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John Ioane – Rated 5 out of 5
I loved that when I was speaking with Zora, she made my experience so personal and comforting.
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.