Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5916 customer reviews.
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Great service!
Annie Maglangit – Rated 5 out of 5
great service
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Parveen Kumar – Rated 5 out of 5
Good price and more benefits
Very helpful and knowledgeable
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Suha Petros – Rated 5 out of 5
Excellent service
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Thorough, friendly and informative.
Trusted Customer – Rated 4 out of 5
The follow up to my online quote was appreciated and helpful information provided from my questions.
The Real contact was friendly and helpful with my questions and in providing clear information.
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Very happy customer for many top years with all my...
Trusted Customer – Rated 5 out of 5
Dry happy with servupice and the pricing
Informative and great customer service. Advised of all discounts when I join up my policies and understanding our predicament while in lock down NSW and having a new home in Qld. Discussed all options on house being unoccupied for some of this time and a daughter being in our home for some of this delay. Very helpful information in regard to our home insurance.
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Easy process
Trusted Customer – Rated 4 out of 5
Reasonable pricing and overall experience
Easy process and reasonable pricing.
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Trusted Customer – Rated 2 out of 5
Terrible, will be looking at a new company to cover our needs.
Call centre need to achieve what is requested.
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Didn’t disclose additional excess until after purchase.
Jennifer Hill – Rated 1 out of 5
Paying for roadside assist but no phone number to use it. So paid for product I can’t use.
Spam increased immediately as I paid fir policy. Was hacked as soon as I paid for policy. Did not disclose additional excesses until after purchase. No phone number fir roadside assist listed anywhere. The only phone number listed isn’t 24/7 so if needing roadside,, isn’t going to be any use so paying for product that I can’t use.
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Trusted Customer – Rated 5 out of 5
Very good.
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George Cannella – Rated 3 out of 5
More customer contact
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Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.