Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Very good service
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The person i spoke to was very good at explaining and...
Trusted Customer – Rated 5 out of 5
The person I spoke to was very good at explaining and also very helpful when I was organising my cover
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
This policy covers everything I wanted it to.
Fantastic service!
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
no excess was a real pull to go to real insurance - good policy
Good, received a call straight away - helpful
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Great service
Trusted Customer – Rated 4 out of 5
Friendly and great service,
Great service
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Very good
Very good
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
they were one of the best when i compared it to other companies
staff was very helpful
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Where friendliness wins over price
Trusted Customer – Rated 5 out of 5
After getting n on line quite I recueved a call from a young woman with a couple if hours who was incredible friendly, informative and really listened to my questions . I had been shopping around and still was unsure of the insurance provider I would be going through for my dogs until our conversation where I felt important so after making a choic in the cover I'd be taking I signed up for Real Pet insurance and feel happy about my decision.
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I felt extremely pressured into agreeing to the...
Trusted Customer – Rated 1 out of 5
Does not cover as much as other policies for my older dog and is the most expensive I have come across.
I felt extremely pressured into agreeing to the policies and I wasn't able to get all the information I required until I gave my card details
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Good to know the cooling off period.
Very thorough and helpful
