Read what our customers are saying
Customer service officer was friendly and informative,...
Trusted Customer – Rated 5 out of 5
I think that the coverage seems quite good, however I need to review the PDS more closely
Customer Service Officer was friendly and informative, and genuinely interested in listening to myself as a new customer
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
good policys
very good person on the other end of the phone
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Trusted Customer – Rated 5 out of 5
Just the service and they explain all the rates and other things you need to know
The service was excellent
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My consultant sandra was extremely friendly and had...
Trusted Customer – Rated 4.5 out of 5
I have had limited comparisons, however, some other pet insurance policies are slightly cheaper but not sure about the fine details of the cover but Real Pet Insurance has met my needs and am happy that i can review at any time.
My consultant Sandra was extremely friendly and had excellent product knowledge. She came up with an insurance solution to suit my pets needs and my financial situation. Very pleased with the service.
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Operator a bit pushy. he caught at a bad moment and i...
Trusted Customer – Rated 4 out of 5
bit more expensive than other similar policies.
Operator a bit pushy. He caught at a bad moment and I did not like that I had to take the policy to understand its content.
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Excellent
Trusted Customer – Rated 4.5 out of 5
Excellent
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Trusted Customer – Rated 5 out of 5
Very honest and helpful in advice given for product your interested in. The cooling off period gives you peace of mind and any issues that may arise. They bring to your attention. Thanks
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Knowledgable and friendly service
Trusted Customer – Rated 4.5 out of 5
Little bit more expensive than other place but a $0 excess and was won over by the sales lady and her helpfulness
The lady I spoke to was lovely and knowledgeable. It was nice to speak to someone that spoke 'english' but most of all knew her product and was able to answer all of my questions.
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Trusted Customer – Rated 4 out of 5
good quality insurance product
would recommend to others.made it easy the steps needed
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Seems to be good.
Good level of product knowledge.