Read what our customers are saying
Excellent service and features that prove the...
Trusted Customer – Rated 5 out of 5
Customer service person was very friendly and knowledgable making me feel that my pet was part of my family and deserving of the best care that could be given making him feel valued to not only my family but the insurance company
Excellent service and features that prove the insurance company understands the various issues related to pets and their needs and the anxiety that the family may suffer when pet is hurt or suffering
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Slight edge on other competitor products
Overall a positive experience but difficult to understand accent some times.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
i was really happy with your service
i was really happy with your service
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent
Lovely polite customer service
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Covered all I wished for
The service was excellent, had more help than I asked for
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
good quality insurance product
would recommend to others.made it easy the steps needed
Product Rating
Service Rating
Very helpful and a fantastic cover!
Trusted Customer – Rated 5 out of 5
Great value for money and I feel confident that my pet will be covered well!
They were very clear with the options I had for my pet insurance, I didn't feel pressured or hassled to choose one option or the other. They took into account the absolute best option for me and gave advice based off of that. I'm very happy with my choice to go with Real Insurance
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
they were one of the best when i compared it to other companies
staff was very helpful
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Dont know how good uuntill I have aclaim?
Excellent help
Product Rating
Service Rating
After receiving the policy and reading through it i...
Trusted Customer – Rated 4.5 out of 5
I think we will be happy with the policy but am yet to use it. We have 4 other policies with Real pet insurance and have been fine with them
After receiving the policy and reading through it I had to ring back to change a few details. Meeka is a female Not male and I am Ms Not Miss. I did have to correct the person on the phone with a few things.