Read what our customers are saying
Lisa, the customer service representative i dealt with...
Trusted Customer – Rated 5 out of 5
Good value and comprehensive
Lisa, the customer service representative I dealt with was wonderful, very patient and had prompt answers to all my questions.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Value for money and extra care.
Fantastic! The consultant we spoke to was excellent and knew her stuff.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Covered all I wished for
The service was excellent, had more help than I asked for
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The lady was extremely nice and not pushy at all and...
Trusted Customer – Rated 5 out of 5
Really good
The lady was extremely nice and not pushy at all and went through the policy thoroughly but quickly as I was in a rush so I appreciated that she didn't drag on each question.
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Both consultants provided incorrect information...
Trusted Customer – Rated 2 out of 5
Yet to be seen
Both consultants provided incorrect information Something that should have been easy was made difficult If l didn't already have an existing policy l would have gone elsewhere
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
its to early to tell yet
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Everything was easy as i did it online
Trusted Customer – Rated 4.5 out of 5
Everything was good and easy and cheap
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Excellent service
Trusted Customer – Rated 5 out of 5
Excellent service and value
Completely professional, as well as personal. Have been insured with Real Insurance with our last dog and the support was second to none. Thanks for being there.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Seems to cover everything
Very prompt and very informative
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Excellent
Trusted Customer – Rated 5 out of 5
The consultant was lovely. Felt sorry for her having to read the policy statement before signing me up, that was a mouthful and can just be sent in email