Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great customer service.
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Trusted Customer – Rated 5 out of 5
Excellent 5 Stars
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Found the service was quick and provided me with the...
Trusted Customer – Rated 5 out of 5
Found the service was quick and provided me with the information I wanted, not trying to pursue me with too much of other products.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Awsome
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Trusted Customer – Rated 5 out of 5
Customer service
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Trusted Customer – Rated 5 out of 5
Ff
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Disapointing pressure tactics
Trusted Customer – Rated 3 out of 5
I don't like the method used where I was given a quote and then the consultant 'just signed me up and nominated a date'. I felt bamboozled and said yes. I am still not sure if this insurance is right for me, I was intending to shop around however was told that I was signing up on the spot when I was clear I was asking for a quote. That individual consultant did a good job, I have other insurance through Real and the same thing happened in the last call too.
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The staff at real insurance were very friendly, polite...
Trusted Customer – Rated 5 out of 5
The staff at Real Insurance were very friendly, polite and helpful over the phone at answering my enquiries.
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Trusted Customer – Rated 5 out of 5
The lady that I dealt with was extremely good and helpful
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The call centre operative was efficient, but the...
Trusted Customer – Rated 3 out of 5
The call centre operative was efficient, but the process over the telephone took a really long time.