Read what our customers are saying
Customer service officer was friendly and informative,...
Trusted Customer – Rated 5 out of 5
I think that the coverage seems quite good, however I need to review the PDS more closely
Customer Service Officer was friendly and informative, and genuinely interested in listening to myself as a new customer
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Trusted Customer – Rated 5 out of 5
good policys
very good person on the other end of the phone
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Trusted Customer – Rated 4 out of 5
I have been a client of Real for about 7 yrs & have always had good sevice . But the claim process could be easier ie card system with the vet service at time of consultation for certain uncomlication claims .
The service was very helpful . The consultant was excellent and very helpful .
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Trusted Customer – Rated 4 out of 5
Just joined.
Have not claimed yet. Just joined. Nice salesman
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Trusted Customer – Rated 5 out of 5
Offers good value for peace of mind
Made it very easy to renew a lapsed policy.
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Fantastic services
Trusted Customer – Rated 4 out of 5
Very patients and willingness to explain any doubts.
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Trusted Customer – Rated 5 out of 5
This is our 6th real pet insurance policy over the years
Really great
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Trusted Customer – Rated 4.5 out of 5
Unsure how we will go if we have to claim so i will let u know then thanks
Sarah was fabulous
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Trusted Customer – Rated 4.5 out of 5
Good offering, would prefer for dental to be covers in pet insurance
Good info provided and follow up
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Trusted Customer – Rated 5 out of 5
Good
Good communication