Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Offers good value for peace of mind
Made it very easy to renew a lapsed policy.
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Very helpful and a fantastic cover!
Trusted Customer – Rated 5 out of 5
Great value for money and I feel confident that my pet will be covered well!
They were very clear with the options I had for my pet insurance, I didn't feel pressured or hassled to choose one option or the other. They took into account the absolute best option for me and gave advice based off of that. I'm very happy with my choice to go with Real Insurance
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
brochure is clear and easy to read
helpful and informed
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Where friendliness wins over price
Trusted Customer – Rated 5 out of 5
After getting n on line quite I recueved a call from a young woman with a couple if hours who was incredible friendly, informative and really listened to my questions . I had been shopping around and still was unsure of the insurance provider I would be going through for my dogs until our conversation where I felt important so after making a choic in the cover I'd be taking I signed up for Real Pet insurance and feel happy about my decision.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent
Lovely polite customer service
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very happy will be looking at car insurance also if you have it
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Trusted Customer – Rated 5 out of 5
very good services staff they are pleased to help you and very pleasant to talk to that is why wife and I have been with real insurance
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Unsure how we will go if we have to claim so i will let u know then thanks
Sarah was fabulous
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Lisa, the customer service representative i dealt with...
Trusted Customer – Rated 5 out of 5
Good value and comprehensive
Lisa, the customer service representative I dealt with was wonderful, very patient and had prompt answers to all my questions.
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The lady was extremely nice and not pushy at all and...
Trusted Customer – Rated 5 out of 5
Really good
The lady was extremely nice and not pushy at all and went through the policy thoroughly but quickly as I was in a rush so I appreciated that she didn't drag on each question.