Pet Insurance Reviews

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Read what our customers are saying

The service that i got was excellent with all...

Trusted Customer – Rated 5 out of 5

Excellent that's why I have my third dog with your insurance .

The service that I got was excellent with all information provided for me and explain in full details .

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Lisa, the customer service representative i dealt with...

Trusted Customer – Rated 5 out of 5

Good value and comprehensive

Lisa, the customer service representative I dealt with was wonderful, very patient and had prompt answers to all my questions.

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My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

Waiting periods on certain treatments could be a lot better.

Great service.

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Trusted Customer – Rated 5 out of 5

It was well explained, I felt I had made an informed decision based on the sales persons knowledge

I found the gentleman persistent (which is his job) professional and friendly. I didn’t catch his name, However he was sweet and was quick to build a rapport with me over the phone.

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My service feedback with real insurance

Trusted Customer – Rated 4 out of 5

Seems to be good.

Good level of product knowledge.

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

Service was excellent, he was very good.

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Trusted Customer – Rated 4 out of 5

good quality insurance product

would recommend to others.made it easy the steps needed

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My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

great customer service

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The service was good but fairly pushy which is what i...

Trusted Customer – Rated 4 out of 5

I haven't made a claim yet nor has Issabella been really sick so I won't know untill that time arises.I hope it never does having lost one cat just recently loosing another is unthinkable.

The service was good but fairly pushy which is what I have come to expect from Real.I will make up my mind over the next week as to whether I want to have pet insurance or not.

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

All my questions were answered and was easy to understand!

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Premium Accident & Illness Cover

Covers up to 80% of your eligible vet bills up to a maximum claim limit of $12,000 per year if your dog or cat suffers an illness or injury. Plus if you add Routine Care Benefit, we help pay for everyday treatments like vaccinations and health checks.

Standard Accident & Illness Cover

Essential cover for expensive vet bills if your dog or cat falls ill or suffers an accident. Covers up to 75% of your eligible vet bills to a maximum claim limit of $12,000 per year.

Classic Accident & Illness Cover

We hope your dog or cat never has an accident, but if they do, this plan covers up to 60% of eligible vet bills and you can claim up to a maximum of $12,000 per year (a $2,000 annual condition limit applies).

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