Read what our customers are saying
The person i spoke to was very good at explaining and...
Trusted Customer – Rated 5 out of 5
The person I spoke to was very good at explaining and also very helpful when I was organising my cover
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Very good service
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Concise prompt service
Trusted Customer – Rated 4.5 out of 5
Hopefully covers all my needs for our pets
Great customer service from lilly on the phone she explained it very well the whole policy
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
They met our criteria.
The young lady I spoke with was very informative. All my questions were answered.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent so far but I'm yet to make a claim so we will see
Excellent
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Service received was excellent, not too pushy and and had an empathy with dog lovers.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Seems to be good.
Good level of product knowledge.
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After receiving the policy and reading through it i...
Trusted Customer – Rated 4.5 out of 5
I think we will be happy with the policy but am yet to use it. We have 4 other policies with Real pet insurance and have been fine with them
After receiving the policy and reading through it I had to ring back to change a few details. Meeka is a female Not male and I am Ms Not Miss. I did have to correct the person on the phone with a few things.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
they were one of the best when i compared it to other companies
staff was very helpful
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I felt extremely pressured into agreeing to the...
Trusted Customer – Rated 1 out of 5
Does not cover as much as other policies for my older dog and is the most expensive I have come across.
I felt extremely pressured into agreeing to the policies and I wasn't able to get all the information I required until I gave my card details