Pet Insurance Reviews

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Read what our customers are saying

Customer service officer was friendly and informative,...

Trusted Customer – Rated 5 out of 5

I think that the coverage seems quite good, however I need to review the PDS more closely

Customer Service Officer was friendly and informative, and genuinely interested in listening to myself as a new customer

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

good policys

very good person on the other end of the phone

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My service feedback with real insurance

Trusted Customer – Rated 4 out of 5

I have been a client of Real for about 7 yrs & have always had good sevice . But the claim process could be easier ie card system with the vet service at time of consultation for certain uncomlication claims .

The service was very helpful . The consultant was excellent and very helpful .

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My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

Good service

Good service

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My service feedback with real insurance

Trusted Customer – Rated 4 out of 5

good benefits for our present needs

very sound service

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My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

seems like a good insurance policy. Was a little dissapointed that there is no multiple policy discount considering all my other insurances are with you...

no issues, quick and easy.

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My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

great customer service

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

All my questions were answered and was easy to understand!

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Genuine and clear policy

Trusted Customer – Rated 5 out of 5

Good clear policy and bonus rebate.

The young man I spoke to about the policy was genuine and not forceful. He explained things clearly and I could understand his language.

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Trusted Customer – Rated 5 out of 5

Very honest and helpful in advice given for product your interested in. The cooling off period gives you peace of mind and any issues that may arise. They bring to your attention. Thanks

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Premium Accident & Illness Cover

Covers up to 80% of your eligible vet bills up to a maximum claim limit of $12,000 per year if your dog or cat suffers an illness or injury. Plus if you add Routine Care Benefit, we help pay for everyday treatments like vaccinations and health checks.

Standard Accident & Illness Cover

Essential cover for expensive vet bills if your dog or cat falls ill or suffers an accident. Covers up to 75% of your eligible vet bills to a maximum claim limit of $12,000 per year.

Classic Accident & Illness Cover

We hope your dog or cat never has an accident, but if they do, this plan covers up to 60% of eligible vet bills and you can claim up to a maximum of $12,000 per year (a $2,000 annual condition limit applies).

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