Read what our customers are saying
Both consultants provided incorrect information...
Trusted Customer – Rated 2 out of 5
Yet to be seen
Both consultants provided incorrect information Something that should have been easy was made difficult If l didn't already have an existing policy l would have gone elsewhere
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great it's nice to know that is something was to go wrong then it might make things a little easier
Excellent, they talk over my budget and I was well looked after
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Trusted Customer – Rated 5 out of 5
I don't like signing up for anything from just a phone call, but the fellow that I spoke to yesterday explained things in great detail and I thought straight away that this was a good thing. Thanks.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very helpful advice over the phone
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Discount should be given for multiple pet insurance especially when its a premium policy
Efficient friendly courteous
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Trusted Customer – Rated 4.5 out of 5
Good price, clear and easy to understand the terms of plan, good value for money, comprehensive plans
Very friendly, helpful, answered all my questions clearly so I could understand, made sure I was happy with the plan I chose🙂
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Trusted Customer – Rated 5 out of 5
very good services staff they are pleased to help you and very pleasant to talk to that is why wife and I have been with real insurance
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Good
Good
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The lady i spoke to was so amazing and made sure i...
Trusted Customer – Rated 5 out of 5
The excellent amount of cover you provide for the price.
The lady I spoke to was so amazing and made sure I understood everything about my policy. She is a great asset to your call centre and I would love to deal with her again if I ever have to make contact and I would love to be able to talk to her again one day to say thank you again.
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Trusted Customer – Rated 4 out of 5
Comprehensive and competitive
Good product knowledge. Used Real as a friend recommended them. Would consider for other products