Pet Insurance Reviews

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Read what our customers are saying

My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

I DONT NOT KNOW AS YET UNTIL I READ THE CONTACT BUT WHAT I HAVE BEEN TOLD IT SOUND VERY GOOD

FEEFO WAS VERY PROFESSIONALS IN TAKING WITH ME ABOUT PET INSURANCE

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The service i received and the information the...

Trusted Customer – Rated 5 out of 5

I have just received my paper work though e-mail and I am very pleased I have chosen Real Insurance for my puppy.

The service I received and the information the customer service gave me was excellent and the fellow was very pleasant and answered all my questions and explained everything to me in plain English.

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Trusted Customer – Rated 4.5 out of 5

again good customer service

customer service was great and very informative

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The service that i got was excellent with all...

Trusted Customer – Rated 5 out of 5

Excellent that's why I have my third dog with your insurance .

The service that I got was excellent with all information provided for me and explain in full details .

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

Dont know how good uuntill I have aclaim?

Excellent help

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My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

no excess was a real pull to go to real insurance - good policy

Good, received a call straight away - helpful

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After receiving the policy and reading through it i...

Trusted Customer – Rated 4.5 out of 5

I think we will be happy with the policy but am yet to use it. We have 4 other policies with Real pet insurance and have been fine with them

After receiving the policy and reading through it I had to ring back to change a few details. Meeka is a female Not male and I am Ms Not Miss. I did have to correct the person on the phone with a few things.

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My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

great customer service

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

just what I was after as we already have an existing policy under my wife's name

i had a very informative lady which made things easy

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I've also got income protection insurance from real...

Trusted Customer – Rated 5 out of 5

Features & benefits, PDS statement is very easy to read & understand, just a slight mistake in our cats certificate of insurance, where you've listed his name as Prter, but his name is Porter. I've emailed real@petsure to let them know, & to see if I could be issued a new certificate of insurance.

I've also got income protection insurance from Real insurance, & your premiums each year, if they have to rise, are always very reasonable. The lady i spoke to this time for Pet insurance was great, very friendly & knowledgeable, & spoke to me in lay-mans terms about this insurance, which made it easy for me to understand.

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Premium Accident & Illness Cover

Covers up to 80% of your eligible vet bills up to a maximum claim limit of $12,000 per year if your dog or cat suffers an illness or injury. Plus if you add Routine Care Benefit, we help pay for everyday treatments like vaccinations and health checks.

Standard Accident & Illness Cover

Essential cover for expensive vet bills if your dog or cat falls ill or suffers an accident. Covers up to 75% of your eligible vet bills to a maximum claim limit of $12,000 per year.

Classic Accident & Illness Cover

We hope your dog or cat never has an accident, but if they do, this plan covers up to 60% of eligible vet bills and you can claim up to a maximum of $12,000 per year (a $2,000 annual condition limit applies).

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