Read what our customers are saying
Where friendliness wins over price
Trusted Customer – Rated 5 out of 5
After getting n on line quite I recueved a call from a young woman with a couple if hours who was incredible friendly, informative and really listened to my questions . I had been shopping around and still was unsure of the insurance provider I would be going through for my dogs until our conversation where I felt important so after making a choic in the cover I'd be taking I signed up for Real Pet insurance and feel happy about my decision.
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After receiving the policy and reading through it i...
Trusted Customer – Rated 4.5 out of 5
I think we will be happy with the policy but am yet to use it. We have 4 other policies with Real pet insurance and have been fine with them
After receiving the policy and reading through it I had to ring back to change a few details. Meeka is a female Not male and I am Ms Not Miss. I did have to correct the person on the phone with a few things.
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Trusted Customer – Rated 5 out of 5
Very happy will be looking at car insurance also if you have it
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Everything was easy as i did it online
Trusted Customer – Rated 4.5 out of 5
Everything was good and easy and cheap
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Operator a bit pushy. he caught at a bad moment and i...
Trusted Customer – Rated 4 out of 5
bit more expensive than other similar policies.
Operator a bit pushy. He caught at a bad moment and I did not like that I had to take the policy to understand its content.
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Amazing customer service from the girl who helped me,...
Trusted Customer – Rated 4.5 out of 5
Very happy with my new policy, reasonably priced too.. thank you
Amazing customer service from the girl who helped me, called me back when she said she would and explained everything perfectly. Great first impression
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great it's nice to know that is something was to go wrong then it might make things a little easier
Excellent, they talk over my budget and I was well looked after
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Seems quite inexpensive.
Consultant was efficient & helpful.
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Trusted Customer – Rated 5 out of 5
Very honest and helpful in advice given for product your interested in. The cooling off period gives you peace of mind and any issues that may arise. They bring to your attention. Thanks
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Trusted Customer – Rated 5 out of 5
Product I chose for Oliver was ideal to suit his needs as a very young cat with years of life ahead of him.
Very helpful & professional service..excellent product knowledge ...Jamie is a very upbeat happy agent very willing to make sure I had the right product to cover my feline buddy Oliver's insurance needs.
