Read what our customers are saying
The service that i got was excellent with all...
Trusted Customer – Rated 5 out of 5
Excellent that's why I have my third dog with your insurance .
The service that I got was excellent with all information provided for me and explain in full details .
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
I was able to get the cover I needed.
The lovely lady who called me was very helpful.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Much improved to previous insurers
Very friendly and easy to understand
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They make it so hard 2 cancel. not happy bout it. b...
Trusted Customer – Rated 1 out of 5
very poor don't sign up as if ya not sure, as they make it so hard 2 exit yr acount!!
They make it so hard 2 cancel. not happy bout it. b wearie !!
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Matthew was professional, knowledgeable and very...
Trusted Customer – Rated 5 out of 5
First pet insurance policy so maybe too early to state accurately, but sounds great.
Matthew was professional, knowledgeable and very helpful. I felt he listened to my questions and gave thorough thoughtful answers. I felt that Matthew anticipated my needs and offered a range of options. I am very happy with the service Matthew offered. A big thankyou to you Matthew.
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Officer was very helpful and friendly in providing...
Trusted Customer – Rated 5 out of 5
Officer was very helpful and friendly in providing information and made it very easy to apply for the policy
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Trusted Customer – Rated 5 out of 5
very good services staff they are pleased to help you and very pleasant to talk to that is why wife and I have been with real insurance
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Trusted Customer – Rated 5 out of 5
1. Speedy service 2. Answered all of my questions and concerns 3. Reasonable priced 4. Competent and knowledgable staff member took the call 5. Offered me a further product I would not of thought of asking about And this is why I rate the service 5/4
Excellent customer service operator and very knowledgable too
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
CSO was easy to deal with and was very friendly - good man
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The service was good but fairly pushy which is what i...
Trusted Customer – Rated 4 out of 5
I haven't made a claim yet nor has Issabella been really sick so I won't know untill that time arises.I hope it never does having lost one cat just recently loosing another is unthinkable.
The service was good but fairly pushy which is what I have come to expect from Real.I will make up my mind over the next week as to whether I want to have pet insurance or not.