Read what our customers are saying
Trusted Customer – Rated 5 out of 5
very good services staff they are pleased to help you and very pleasant to talk to that is why wife and I have been with real insurance
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Trusted Customer – Rated 5 out of 5
Excellent
Lovely polite customer service
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Trusted Customer – Rated 4 out of 5
explain well
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Trusted Customer – Rated 4.5 out of 5
The agent was super friendly and genuine!
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Trusted Customer – Rated 4.5 out of 5
Good service
Good service
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Matthew was professional, knowledgeable and very...
Trusted Customer – Rated 5 out of 5
First pet insurance policy so maybe too early to state accurately, but sounds great.
Matthew was professional, knowledgeable and very helpful. I felt he listened to my questions and gave thorough thoughtful answers. I felt that Matthew anticipated my needs and offered a range of options. I am very happy with the service Matthew offered. A big thankyou to you Matthew.
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Trusted Customer – Rated 4.5 out of 5
I DONT NOT KNOW AS YET UNTIL I READ THE CONTACT BUT WHAT I HAVE BEEN TOLD IT SOUND VERY GOOD
FEEFO WAS VERY PROFESSIONALS IN TAKING WITH ME ABOUT PET INSURANCE
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I've also got income protection insurance from real...
Trusted Customer – Rated 5 out of 5
Features & benefits, PDS statement is very easy to read & understand, just a slight mistake in our cats certificate of insurance, where you've listed his name as Prter, but his name is Porter. I've emailed real@petsure to let them know, & to see if I could be issued a new certificate of insurance.
I've also got income protection insurance from Real insurance, & your premiums each year, if they have to rise, are always very reasonable. The lady i spoke to this time for Pet insurance was great, very friendly & knowledgeable, & spoke to me in lay-mans terms about this insurance, which made it easy for me to understand.
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Trusted Customer – Rated 4 out of 5
CSO was easy to deal with and was very friendly - good man
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Very fortunate to have had 'alfred' to be my customer...
Trusted Customer – Rated 5 out of 5
I'm looking forward to being a new real pet policy owner and hope to have a great experience in the utilising the benefits available
Very fortunate to have had 'Alfred' to be my customer service, very. Incise in delivery of information also in a warm welcoming manner.