Pet Insurance Reviews

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Read what our customers are saying

My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

no excess was a real pull to go to real insurance - good policy

Good, received a call straight away - helpful

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My service feedback with real insurance

Trusted Customer – Rated 4 out of 5

its to early to tell yet

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The lady was extremely nice and not pushy at all and...

Trusted Customer – Rated 5 out of 5

Really good

The lady was extremely nice and not pushy at all and went through the policy thoroughly but quickly as I was in a rush so I appreciated that she didn't drag on each question.

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Pleasant person on the phone, did not know much about...

Trusted Customer – Rated 4 out of 5

Have not yet received the paperwork in the mail, so until then cannot really say I know the full ins and outs of the Premium Pet Insurance that I have purchased. On the phone the operator was not overtly knowledgeable about the product she was selling me, but always sought advice from her supervisor.

Pleasant person on the phone, did not know much about the product, but always asked her supervisor to ensure she told me the correct information in response to my questions.

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

Sounds very good

It was excellent

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Trusted Customer – Rated 4.5 out of 5

sounds ok so far . Will have to read contracts first

Lilly was very helpful and explained everything well

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I'm really happy i revived a call explaining...

Trusted Customer – Rated 5 out of 5

I'm really happy I revived a call explaining everything clear as I was already sighted up with bow wow and had no idea what I was paying and receiving

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Enough alright already

Trusted Customer – Rated 5 out of 5

Everything-no I will not need any more cover for myself or Chance & Shanti. Peace of mind is priceless...

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My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

I would rather the insurer pay directly to the vet.

Very polite and helpful.

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Good

Trusted Customer – Rated 4 out of 5

Good

Good

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Premium Accident & Illness Cover

Covers up to 80% of your eligible vet bills up to a maximum claim limit of $12,000 per year if your dog or cat suffers an illness or injury. Plus if you add Routine Care Benefit, we help pay for everyday treatments like vaccinations and health checks.

Standard Accident & Illness Cover

Essential cover for expensive vet bills if your dog or cat falls ill or suffers an accident. Covers up to 75% of your eligible vet bills to a maximum claim limit of $12,000 per year.

Classic Accident & Illness Cover

We hope your dog or cat never has an accident, but if they do, this plan covers up to 60% of eligible vet bills and you can claim up to a maximum of $12,000 per year (a $2,000 annual condition limit applies).

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1300 665 965

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