Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Good service
Good service
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent
Lovely polite customer service
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Trusted Customer – Rated 5 out of 5
Product I chose for Oliver was ideal to suit his needs as a very young cat with years of life ahead of him.
Very helpful & professional service..excellent product knowledge ...Jamie is a very upbeat happy agent very willing to make sure I had the right product to cover my feline buddy Oliver's insurance needs.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Seems to be good.
Good level of product knowledge.
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Efficient and friendly
Trusted Customer – Rated 5 out of 5
LOOKS LIKE GREAT COVER FOR MY PET
THE LADY WAS MOST HELPFUL AND FRIENDLY
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Matthew was professional, knowledgeable and very...
Trusted Customer – Rated 5 out of 5
First pet insurance policy so maybe too early to state accurately, but sounds great.
Matthew was professional, knowledgeable and very helpful. I felt he listened to my questions and gave thorough thoughtful answers. I felt that Matthew anticipated my needs and offered a range of options. I am very happy with the service Matthew offered. A big thankyou to you Matthew.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Good
Good communication
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Trusted Customer – Rated 5 out of 5
This is our 6th real pet insurance policy over the years
Really great
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The customer service employee i spoke with was very...
Trusted Customer – Rated 5 out of 5
I feel like it is good value for money.
The customer service employee I spoke with was very friendly and helpful in helping me to understand what I was getting with my pet insurance package.
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I felt extremely pressured into agreeing to the...
Trusted Customer – Rated 1 out of 5
Does not cover as much as other policies for my older dog and is the most expensive I have come across.
I felt extremely pressured into agreeing to the policies and I wasn't able to get all the information I required until I gave my card details