Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
This policy covers everything I wanted it to.
Fantastic service!
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My consultant sandra was extremely friendly and had...
Trusted Customer – Rated 4.5 out of 5
I have had limited comparisons, however, some other pet insurance policies are slightly cheaper but not sure about the fine details of the cover but Real Pet Insurance has met my needs and am happy that i can review at any time.
My consultant Sandra was extremely friendly and had excellent product knowledge. She came up with an insurance solution to suit my pets needs and my financial situation. Very pleased with the service.
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The representatives that returned my calls while...
Trusted Customer – Rated 4.5 out of 5
Having not had Pet Insurance before I had to be led and have it explained as they did very well and clearly thus giving me reassurance to what I needed.
The representatives that returned my calls while waiting the time for me to get the information that was required was very assuring and led to my confidence in what they were about.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
great customer service
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Pleasant phone manners
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The lady was so articulate which helped me make the...
Trusted Customer – Rated 5 out of 5
Same Again The Lady was very helpful in explaining what is covered for our little chihuahua thank you
The Lady was so articulate which helped me make the decision to take out funereal insurance for myself Thank You
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
The service was excellent. The person who spoke to me was understanding informative and helpful
The service was excellent and I would recommend the service to anyone.
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The lady i spoke to was so amazing and made sure i...
Trusted Customer – Rated 5 out of 5
The excellent amount of cover you provide for the price.
The lady I spoke to was so amazing and made sure I understood everything about my policy. She is a great asset to your call centre and I would love to deal with her again if I ever have to make contact and I would love to be able to talk to her again one day to say thank you again.
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The person i spoke to was very good at explaining and...
Trusted Customer – Rated 5 out of 5
The person I spoke to was very good at explaining and also very helpful when I was organising my cover
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Marlene Hurren – Rated 4 out of 5
Very expensive. I am a pensioner and I simply can not afford this product
Aleesha was extremely helpful and very pleasant to speak to.