Read what our customers are saying
Very fortunate to have had 'alfred' to be my customer...
Trusted Customer – Rated 5 out of 5
I'm looking forward to being a new real pet policy owner and hope to have a great experience in the utilising the benefits available
Very fortunate to have had 'Alfred' to be my customer service, very. Incise in delivery of information also in a warm welcoming manner.
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The lady was so articulate which helped me make the...
Trusted Customer – Rated 5 out of 5
Same Again The Lady was very helpful in explaining what is covered for our little chihuahua thank you
The Lady was so articulate which helped me make the decision to take out funereal insurance for myself Thank You
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent cover as my dog is approaching 9 years old and some other companies will not provide cover or have limitations.
All info available on line. Quick call back with very friendly, helpful customer service.
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Trusted Customer – Rated 5 out of 5
Very honest and helpful in advice given for product your interested in. The cooling off period gives you peace of mind and any issues that may arise. They bring to your attention. Thanks
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
First time dog owner, seems to cover all the essentials
Lovely, friendly lady. No huge sales pitch. No fuss
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent
Lovely polite customer service
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Trusted Customer – Rated 5 out of 5
Offers good value for peace of mind
Made it very easy to renew a lapsed policy.
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I felt extremely pressured into agreeing to the...
Trusted Customer – Rated 1 out of 5
Does not cover as much as other policies for my older dog and is the most expensive I have come across.
I felt extremely pressured into agreeing to the policies and I wasn't able to get all the information I required until I gave my card details
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Trusted Customer – Rated 5 out of 5
I was very happy with rhe way they explained everything to me
Yes they were very helpful and explained everything clearly
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Very good
Very good