Read what our customers are saying
Trusted Customer – Rated 5 out of 5
I was very happy with rhe way they explained everything to me
Yes they were very helpful and explained everything clearly
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great customer service
Very helpful
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The phone operator was very helpful, & provided all...
Trusted Customer – Rated 5 out of 5
The phone operator was very helpful, & provided all information so I could make a well informed choice in relation to my pet policy.
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Fantastic services
Trusted Customer – Rated 4 out of 5
Very patients and willingness to explain any doubts.
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Trusted Customer – Rated 4.5 out of 5
The Premium seems reasonable
We already have 3 Policies with Real Insurance. The person we spoke to was very helpful
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Customer service officer was friendly and informative,...
Trusted Customer – Rated 5 out of 5
I think that the coverage seems quite good, however I need to review the PDS more closely
Customer Service Officer was friendly and informative, and genuinely interested in listening to myself as a new customer
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Trusted Customer – Rated 4 out of 5
Haley was cheerful, friendly, and explained everything very well.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
great customer service
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I hope freckles is safe now
Trusted Customer – Rated 5 out of 5
Fixed my payment date to suit me better. Hopefully I clearly know all the things to do and took time to explain everything
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Very fortunate to have had 'alfred' to be my customer...
Trusted Customer – Rated 5 out of 5
I'm looking forward to being a new real pet policy owner and hope to have a great experience in the utilising the benefits available
Very fortunate to have had 'Alfred' to be my customer service, very. Incise in delivery of information also in a warm welcoming manner.