Read what our customers are saying
Very fortunate to have had 'alfred' to be my customer...
Trusted Customer – Rated 5 out of 5
I'm looking forward to being a new real pet policy owner and hope to have a great experience in the utilising the benefits available
Very fortunate to have had 'Alfred' to be my customer service, very. Incise in delivery of information also in a warm welcoming manner.
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Excellent
Trusted Customer – Rated 4.5 out of 5
Excellent
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very helpful and understanding
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Trusted Customer – Rated 5 out of 5
I was very happy with rhe way they explained everything to me
Yes they were very helpful and explained everything clearly
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Excellent customer service
Trusted Customer – Rated 5 out of 5
Excellent customer service. Man I spoke to was helpful friendly and polite. Explained things clearly.
Excellent customer service. Helpful and friendly staff. Would definitely recommend Real to Family or friends.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
they were one of the best when i compared it to other companies
staff was very helpful
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Trusted Customer – Rated 5 out of 5
This is our 6th real pet insurance policy over the years
Really great
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
I have been a client of Real for about 7 yrs & have always had good sevice . But the claim process could be easier ie card system with the vet service at time of consultation for certain uncomlication claims .
The service was very helpful . The consultant was excellent and very helpful .
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
good policys
very good person on the other end of the phone