Read what our customers are saying
Trusted Customer – Rated 4.5 out of 5
again good customer service
customer service was great and very informative
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Explanation of services and each policy was clear and...
Trusted Customer – Rated 4.5 out of 5
I just find that being a pensioner on disability Pet Insurance is rather expensive and would not or just could not afford it if I had a family. Only that I live alone with my dog Shiloh is why I am insuring her because of the area I live n as well. eg: my daughter has a dog and children so dog insurance is simply out of her reach financially. Thankyou and regards Lori Marshall Park Ridge Qld 4125
Explanation of services and each policy was clear and consise. Very pleased with the gentleman who i spoke to. Very professional and friendly which i find very helpful and comfortable with. Pleasant to chat to.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent and value for money
Very good Customer Service
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It was slow getting back to me. i think it needs to ...
Trusted Customer – Rated 4 out of 5
I will have to judge it in the next 3 months to see if it is for me.
It was slow getting back to me. I think it needs to be look at if it can be a little bit faster than up to 48hour.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Good
Good communication
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Happy with info and service given by rep over the phone
Happy with service and info given
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Discount should be given for multiple pet insurance especially when its a premium policy
Efficient friendly courteous
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Seems to be good.
Good level of product knowledge.
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Genuine and clear policy
Trusted Customer – Rated 5 out of 5
Good clear policy and bonus rebate.
The young man I spoke to about the policy was genuine and not forceful. He explained things clearly and I could understand his language.
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Trusted Customer – Rated 5 out of 5
Very honest and helpful in advice given for product your interested in. The cooling off period gives you peace of mind and any issues that may arise. They bring to your attention. Thanks