Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
CSO was easy to deal with and was very friendly - good man
Product Rating
Service Rating
I've also got income protection insurance from real...
Trusted Customer – Rated 5 out of 5
Features & benefits, PDS statement is very easy to read & understand, just a slight mistake in our cats certificate of insurance, where you've listed his name as Prter, but his name is Porter. I've emailed real@petsure to let them know, & to see if I could be issued a new certificate of insurance.
I've also got income protection insurance from Real insurance, & your premiums each year, if they have to rise, are always very reasonable. The lady i spoke to this time for Pet insurance was great, very friendly & knowledgeable, & spoke to me in lay-mans terms about this insurance, which made it easy for me to understand.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
great customer service
Product Rating
Service Rating
Good service and good price
Trusted Customer – Rated 5 out of 5
The policy gave me everything I wanted. I have no excess to pay and it covers accident and illness.
Both people I dealt with your professional and understood what I required.
Product Rating
Service Rating
Review
Trusted Customer – Rated 5 out of 5
1. Speedy service 2. Answered all of my questions and concerns 3. Reasonable priced 4. Competent and knowledgable staff member took the call 5. Offered me a further product I would not of thought of asking about And this is why I rate the service 5/4
Excellent customer service operator and very knowledgable too
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
good
great
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Good features.
My questions were answered and Sam was great in providing info.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very helpful advice over the phone
Product Rating
Service Rating
Everything was easy as i did it online
Trusted Customer – Rated 4.5 out of 5
Everything was good and easy and cheap
Product Rating
Service Rating
Excellent service
Trusted Customer – Rated 5 out of 5
Excellent service and value
Completely professional, as well as personal. Have been insured with Real Insurance with our last dog and the support was second to none. Thanks for being there.
