Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
All my questions were answered and was easy to understand!
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
CSO was easy to deal with and was very friendly - good man
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The service was good but fairly pushy which is what i...
Trusted Customer – Rated 4 out of 5
I haven't made a claim yet nor has Issabella been really sick so I won't know untill that time arises.I hope it never does having lost one cat just recently loosing another is unthinkable.
The service was good but fairly pushy which is what I have come to expect from Real.I will make up my mind over the next week as to whether I want to have pet insurance or not.
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Trusted Customer – Rated 4.5 out of 5
Good price, clear and easy to understand the terms of plan, good value for money, comprehensive plans
Very friendly, helpful, answered all my questions clearly so I could understand, made sure I was happy with the plan I chose🙂
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Same as most other policies. Nothing that stands out
Persistent.
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After receiving the policy and reading through it i...
Trusted Customer – Rated 4.5 out of 5
I think we will be happy with the policy but am yet to use it. We have 4 other policies with Real pet insurance and have been fine with them
After receiving the policy and reading through it I had to ring back to change a few details. Meeka is a female Not male and I am Ms Not Miss. I did have to correct the person on the phone with a few things.
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Excellent
Trusted Customer – Rated 5 out of 5
The consultant was lovely. Felt sorry for her having to read the policy statement before signing me up, that was a mouthful and can just be sent in email
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Explain a good features and benefits
Happy with the quote and service
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Enough alright already
Trusted Customer – Rated 5 out of 5
Everything-no I will not need any more cover for myself or Chance & Shanti. Peace of mind is priceless...
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
I don't know until i have to make a make. ..which i jope that i won't have to.
The representative did what he said that he would ie call me back