Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
no excess was a real pull to go to real insurance - good policy
Good, received a call straight away - helpful
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
its to early to tell yet
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The lady was extremely nice and not pushy at all and...
Trusted Customer – Rated 5 out of 5
Really good
The lady was extremely nice and not pushy at all and went through the policy thoroughly but quickly as I was in a rush so I appreciated that she didn't drag on each question.
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Pleasant person on the phone, did not know much about...
Trusted Customer – Rated 4 out of 5
Have not yet received the paperwork in the mail, so until then cannot really say I know the full ins and outs of the Premium Pet Insurance that I have purchased. On the phone the operator was not overtly knowledgeable about the product she was selling me, but always sought advice from her supervisor.
Pleasant person on the phone, did not know much about the product, but always asked her supervisor to ensure she told me the correct information in response to my questions.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Sounds very good
It was excellent
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Trusted Customer – Rated 4.5 out of 5
sounds ok so far . Will have to read contracts first
Lilly was very helpful and explained everything well
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I'm really happy i revived a call explaining...
Trusted Customer – Rated 5 out of 5
I'm really happy I revived a call explaining everything clear as I was already sighted up with bow wow and had no idea what I was paying and receiving
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Enough alright already
Trusted Customer – Rated 5 out of 5
Everything-no I will not need any more cover for myself or Chance & Shanti. Peace of mind is priceless...
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
I would rather the insurer pay directly to the vet.
Very polite and helpful.
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Good
Trusted Customer – Rated 4 out of 5
Good
Good