Read what our customers are saying
Excellent service
Trusted Customer – Rated 5 out of 5
Excellent service and value
Completely professional, as well as personal. Have been insured with Real Insurance with our last dog and the support was second to none. Thanks for being there.
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Operator a bit pushy. he caught at a bad moment and i...
Trusted Customer – Rated 4 out of 5
bit more expensive than other similar policies.
Operator a bit pushy. He caught at a bad moment and I did not like that I had to take the policy to understand its content.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very helpful advice over the phone
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Everything was easy as i did it online
Trusted Customer – Rated 4.5 out of 5
Everything was good and easy and cheap
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Fabulous
Trusted Customer – Rated 5 out of 5
The girl who took my call was friendly, efficient and helpful
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The customer service employee i spoke with was very...
Trusted Customer – Rated 5 out of 5
I feel like it is good value for money.
The customer service employee I spoke with was very friendly and helpful in helping me to understand what I was getting with my pet insurance package.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Leanna was very good on the phone
the policy has all we want
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They make it so hard 2 cancel. not happy bout it. b...
Trusted Customer – Rated 1 out of 5
very poor don't sign up as if ya not sure, as they make it so hard 2 exit yr acount!!
They make it so hard 2 cancel. not happy bout it. b wearie !!
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Genuine and clear policy
Trusted Customer – Rated 5 out of 5
Good clear policy and bonus rebate.
The young man I spoke to about the policy was genuine and not forceful. He explained things clearly and I could understand his language.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent so far but I'm yet to make a claim so we will see
Excellent