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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Clear polite and informative.
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I've also got income protection insurance from real...
Trusted Customer – Rated 5 out of 5
Features & benefits, PDS statement is very easy to read & understand, just a slight mistake in our cats certificate of insurance, where you've listed his name as Prter, but his name is Porter. I've emailed real@petsure to let them know, & to see if I could be issued a new certificate of insurance.
I've also got income protection insurance from Real insurance, & your premiums each year, if they have to rise, are always very reasonable. The lady i spoke to this time for Pet insurance was great, very friendly & knowledgeable, & spoke to me in lay-mans terms about this insurance, which made it easy for me to understand.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
seems like a good insurance policy. Was a little dissapointed that there is no multiple policy discount considering all my other insurances are with you...
no issues, quick and easy.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very pleasant and friendly. Helpful and explained it all well.
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Trusted Customer – Rated 4 out of 5
good quality insurance product
would recommend to others.made it easy the steps needed
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Customer service officer was friendly and informative,...
Trusted Customer – Rated 5 out of 5
I think that the coverage seems quite good, however I need to review the PDS more closely
Customer Service Officer was friendly and informative, and genuinely interested in listening to myself as a new customer
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent
Lovely polite customer service
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Efficient and friendly
Trusted Customer – Rated 5 out of 5
LOOKS LIKE GREAT COVER FOR MY PET
THE LADY WAS MOST HELPFUL AND FRIENDLY
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
no excess was a real pull to go to real insurance - good policy
Good, received a call straight away - helpful
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Value for money and extra care.
Fantastic! The consultant we spoke to was excellent and knew her stuff.