Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Good features.
My questions were answered and Sam was great in providing info.
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Trusted Customer – Rated 4.5 out of 5
Good price, clear and easy to understand the terms of plan, good value for money, comprehensive plans
Very friendly, helpful, answered all my questions clearly so I could understand, made sure I was happy with the plan I chose🙂
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Where friendliness wins over price
Trusted Customer – Rated 5 out of 5
After getting n on line quite I recueved a call from a young woman with a couple if hours who was incredible friendly, informative and really listened to my questions . I had been shopping around and still was unsure of the insurance provider I would be going through for my dogs until our conversation where I felt important so after making a choic in the cover I'd be taking I signed up for Real Pet insurance and feel happy about my decision.
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Operator a bit pushy. he caught at a bad moment and i...
Trusted Customer – Rated 4 out of 5
bit more expensive than other similar policies.
Operator a bit pushy. He caught at a bad moment and I did not like that I had to take the policy to understand its content.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Seems quite inexpensive.
Consultant was efficient & helpful.
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Trusted Customer – Rated 5 out of 5
Offers good value for peace of mind
Made it very easy to renew a lapsed policy.
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I've also got income protection insurance from real...
Trusted Customer – Rated 5 out of 5
Features & benefits, PDS statement is very easy to read & understand, just a slight mistake in our cats certificate of insurance, where you've listed his name as Prter, but his name is Porter. I've emailed real@petsure to let them know, & to see if I could be issued a new certificate of insurance.
I've also got income protection insurance from Real insurance, & your premiums each year, if they have to rise, are always very reasonable. The lady i spoke to this time for Pet insurance was great, very friendly & knowledgeable, & spoke to me in lay-mans terms about this insurance, which made it easy for me to understand.
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I hope freckles is safe now
Trusted Customer – Rated 5 out of 5
Fixed my payment date to suit me better. Hopefully I clearly know all the things to do and took time to explain everything
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
its was great talking to a person who under stands animal issues
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
I don't know until i have to make a make. ..which i jope that i won't have to.
The representative did what he said that he would ie call me back