Pet Insurance Reviews

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Read what our customers are saying

Excellent customer service

Trusted Customer – Rated 5 out of 5

Excellent customer service. Man I spoke to was helpful friendly and polite. Explained things clearly.

Excellent customer service. Helpful and friendly staff. Would definitely recommend Real to Family or friends.

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The lady i spoke to today (sorry i don't remember her...

Trusted Customer – Rated 5 out of 5

The lady I spoke to today (sorry I don't remember her name) was amazing. She was patient while answering all of my questions. She made sure that I completely understood what I was signing up for. Based on that ladies customer service I will take out more insurance with Real Insurance and refer my friends and family.

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

The service was excellent. The person who spoke to me was understanding informative and helpful

The service was excellent and I would recommend the service to anyone.

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My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

The agent was super friendly and genuine!

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Good service good pet insurance edwin

Trusted Customer – Rated 5 out of 5

Good service consultant freindly helpful good pet insurance edwin

Good service good pet insurance edwin

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Trusted Customer – Rated 5 out of 5

Product I chose for Oliver was ideal to suit his needs as a very young cat with years of life ahead of him.

Very helpful & professional service..excellent product knowledge ...Jamie is a very upbeat happy agent very willing to make sure I had the right product to cover my feline buddy Oliver's insurance needs.

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

Excellent and value for money

Very good Customer Service

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Efficient and friendly

Trusted Customer – Rated 5 out of 5

LOOKS LIKE GREAT COVER FOR MY PET

THE LADY WAS MOST HELPFUL AND FRIENDLY

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One customer service employer seems to be more...

Trusted Customer – Rated 4 out of 5

Little bit perturbed at how much our premiums are going up each month/year.

One customer service employer seems to be more knowledgeable that the other.

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The gentleman i spoke with was very knowledgeable...

Trusted Customer – Rated 5 out of 5

As Insurance goes I think that I have got the best features and benefits that I could with real insurance

The gentleman I spoke with was very knowledgeable about the products and it took a lot less time than I though it would

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Premium Accident & Illness Cover

Covers up to 80% of your eligible vet bills up to a maximum claim limit of $12,000 per year if your dog or cat suffers an illness or injury. Plus if you add Routine Care Benefit, we help pay for everyday treatments like vaccinations and health checks.

Standard Accident & Illness Cover

Essential cover for expensive vet bills if your dog or cat falls ill or suffers an accident. Covers up to 75% of your eligible vet bills to a maximum claim limit of $12,000 per year.

Classic Accident & Illness Cover

We hope your dog or cat never has an accident, but if they do, this plan covers up to 60% of eligible vet bills and you can claim up to a maximum of $12,000 per year (a $2,000 annual condition limit applies).

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