Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent cover as my dog is approaching 9 years old and some other companies will not provide cover or have limitations.
All info available on line. Quick call back with very friendly, helpful customer service.
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The lady was so articulate which helped me make the...
Trusted Customer – Rated 5 out of 5
Same Again The Lady was very helpful in explaining what is covered for our little chihuahua thank you
The Lady was so articulate which helped me make the decision to take out funereal insurance for myself Thank You
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I hope freckles is safe now
Trusted Customer – Rated 5 out of 5
Fixed my payment date to suit me better. Hopefully I clearly know all the things to do and took time to explain everything
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I've also got income protection insurance from real...
Trusted Customer – Rated 5 out of 5
Features & benefits, PDS statement is very easy to read & understand, just a slight mistake in our cats certificate of insurance, where you've listed his name as Prter, but his name is Porter. I've emailed real@petsure to let them know, & to see if I could be issued a new certificate of insurance.
I've also got income protection insurance from Real insurance, & your premiums each year, if they have to rise, are always very reasonable. The lady i spoke to this time for Pet insurance was great, very friendly & knowledgeable, & spoke to me in lay-mans terms about this insurance, which made it easy for me to understand.
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Trusted Customer – Rated 5 out of 5
Product I chose for Oliver was ideal to suit his needs as a very young cat with years of life ahead of him.
Very helpful & professional service..excellent product knowledge ...Jamie is a very upbeat happy agent very willing to make sure I had the right product to cover my feline buddy Oliver's insurance needs.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
James had a lovely manner
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Genuine and clear policy
Trusted Customer – Rated 5 out of 5
Good clear policy and bonus rebate.
The young man I spoke to about the policy was genuine and not forceful. He explained things clearly and I could understand his language.
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Everything was easy as i did it online
Trusted Customer – Rated 4.5 out of 5
Everything was good and easy and cheap
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Trusted Customer – Rated 4.5 out of 5
Good price, clear and easy to understand the terms of plan, good value for money, comprehensive plans
Very friendly, helpful, answered all my questions clearly so I could understand, made sure I was happy with the plan I chose🙂
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Very good
Very good
