Pet Insurance Reviews

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Read what our customers are saying

Trusted Customer – Rated 5 out of 5

It was well explained, I felt I had made an informed decision based on the sales persons knowledge

I found the gentleman persistent (which is his job) professional and friendly. I didn’t catch his name, However he was sweet and was quick to build a rapport with me over the phone.

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The gentleman i spoke with was very knowledgeable...

Trusted Customer – Rated 5 out of 5

As Insurance goes I think that I have got the best features and benefits that I could with real insurance

The gentleman I spoke with was very knowledgeable about the products and it took a lot less time than I though it would

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My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

Waiting periods on certain treatments could be a lot better.

Great service.

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One customer service employer seems to be more...

Trusted Customer – Rated 4 out of 5

Little bit perturbed at how much our premiums are going up each month/year.

One customer service employer seems to be more knowledgeable that the other.

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

First time dog owner, seems to cover all the essentials

Lovely, friendly lady. No huge sales pitch. No fuss

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

friendly and helpful

friendly and helpful

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

Sounds very good

It was excellent

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

Excellent

Lovely polite customer service

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Trusted Customer – Rated 5 out of 5

very good services staff they are pleased to help you and very pleasant to talk to that is why wife and I have been with real insurance

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Matthew was professional, knowledgeable and very...

Trusted Customer – Rated 5 out of 5

First pet insurance policy so maybe too early to state accurately, but sounds great.

Matthew was professional, knowledgeable and very helpful. I felt he listened to my questions and gave thorough thoughtful answers. I felt that Matthew anticipated my needs and offered a range of options. I am very happy with the service Matthew offered. A big thankyou to you Matthew.

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Premium Accident & Illness Cover

Covers up to 80% of your eligible vet bills up to a maximum claim limit of $12,000 per year if your dog or cat suffers an illness or injury. Plus if you add Routine Care Benefit, we help pay for everyday treatments like vaccinations and health checks.

Standard Accident & Illness Cover

Essential cover for expensive vet bills if your dog or cat falls ill or suffers an accident. Covers up to 75% of your eligible vet bills to a maximum claim limit of $12,000 per year.

Classic Accident & Illness Cover

We hope your dog or cat never has an accident, but if they do, this plan covers up to 60% of eligible vet bills and you can claim up to a maximum of $12,000 per year (a $2,000 annual condition limit applies).

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