Read what our customers are saying
Customer service officer was friendly and informative,...
Trusted Customer – Rated 5 out of 5
I think that the coverage seems quite good, however I need to review the PDS more closely
Customer Service Officer was friendly and informative, and genuinely interested in listening to myself as a new customer
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
good policys
very good person on the other end of the phone
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
I have been a client of Real for about 7 yrs & have always had good sevice . But the claim process could be easier ie card system with the vet service at time of consultation for certain uncomlication claims .
The service was very helpful . The consultant was excellent and very helpful .
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Good service
Good service
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
good benefits for our present needs
very sound service
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
seems like a good insurance policy. Was a little dissapointed that there is no multiple policy discount considering all my other insurances are with you...
no issues, quick and easy.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
great customer service
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
All my questions were answered and was easy to understand!
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Genuine and clear policy
Trusted Customer – Rated 5 out of 5
Good clear policy and bonus rebate.
The young man I spoke to about the policy was genuine and not forceful. He explained things clearly and I could understand his language.
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Trusted Customer – Rated 5 out of 5
Very honest and helpful in advice given for product your interested in. The cooling off period gives you peace of mind and any issues that may arise. They bring to your attention. Thanks
