Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Benefits my dogs
Helpful, great customer service
Product Rating
Service Rating
I've also got income protection insurance from real...
Trusted Customer – Rated 5 out of 5
Features & benefits, PDS statement is very easy to read & understand, just a slight mistake in our cats certificate of insurance, where you've listed his name as Prter, but his name is Porter. I've emailed real@petsure to let them know, & to see if I could be issued a new certificate of insurance.
I've also got income protection insurance from Real insurance, & your premiums each year, if they have to rise, are always very reasonable. The lady i spoke to this time for Pet insurance was great, very friendly & knowledgeable, & spoke to me in lay-mans terms about this insurance, which made it easy for me to understand.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
First time dog owner, seems to cover all the essentials
Lovely, friendly lady. No huge sales pitch. No fuss
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
All my questions were answered and was easy to understand!
Product Rating
Service Rating
The customer service employee i spoke with was very...
Trusted Customer – Rated 5 out of 5
I feel like it is good value for money.
The customer service employee I spoke with was very friendly and helpful in helping me to understand what I was getting with my pet insurance package.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
CSO was easy to deal with and was very friendly - good man
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
brochure is clear and easy to read
helpful and informed
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Good offering, would prefer for dental to be covers in pet insurance
Good info provided and follow up
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Unsure how we will go if we have to claim so i will let u know then thanks
Sarah was fabulous
Product Rating
Service Rating
One customer service employer seems to be more...
Trusted Customer – Rated 4 out of 5
Little bit perturbed at how much our premiums are going up each month/year.
One customer service employer seems to be more knowledgeable that the other.