Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
good, although hard to take it all in when you are over the phone.
Fast, simple and done so quickly
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Fantastic services
Trusted Customer – Rated 4 out of 5
Very patients and willingness to explain any doubts.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
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Enough alright already
Trusted Customer – Rated 5 out of 5
Everything-no I will not need any more cover for myself or Chance & Shanti. Peace of mind is priceless...
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
I have been a client of Real for about 7 yrs & have always had good sevice . But the claim process could be easier ie card system with the vet service at time of consultation for certain uncomlication claims .
The service was very helpful . The consultant was excellent and very helpful .
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Officer was very helpful and friendly in providing...
Trusted Customer – Rated 5 out of 5
Officer was very helpful and friendly in providing information and made it very easy to apply for the policy
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent so far but I'm yet to make a claim so we will see
Excellent
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Trusted Customer – Rated 5 out of 5
Good explanation
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Fabulous
Trusted Customer – Rated 5 out of 5
The girl who took my call was friendly, efficient and helpful
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The representatives that returned my calls while...
Trusted Customer – Rated 4.5 out of 5
Having not had Pet Insurance before I had to be led and have it explained as they did very well and clearly thus giving me reassurance to what I needed.
The representatives that returned my calls while waiting the time for me to get the information that was required was very assuring and led to my confidence in what they were about.