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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Seems to be good.
Good level of product knowledge.
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After receiving the policy and reading through it i...
Trusted Customer – Rated 4.5 out of 5
I think we will be happy with the policy but am yet to use it. We have 4 other policies with Real pet insurance and have been fine with them
After receiving the policy and reading through it I had to ring back to change a few details. Meeka is a female Not male and I am Ms Not Miss. I did have to correct the person on the phone with a few things.
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The customer service employee i spoke with was very...
Trusted Customer – Rated 5 out of 5
I feel like it is good value for money.
The customer service employee I spoke with was very friendly and helpful in helping me to understand what I was getting with my pet insurance package.
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I spoke with daniel and he gave excellent customer...
Trusted Customer – Rated 4.5 out of 5
I spoke with Daniel and he gave excellent customer service and great explanation of the product i was getting ...very happy
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
I would rather the insurer pay directly to the vet.
Very polite and helpful.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Good communication
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Lily was very helpful
Trusted Customer – Rated 4.5 out of 5
Lily was very helpful
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The service was good but fairly pushy which is what i...
Trusted Customer – Rated 4 out of 5
I haven't made a claim yet nor has Issabella been really sick so I won't know untill that time arises.I hope it never does having lost one cat just recently loosing another is unthinkable.
The service was good but fairly pushy which is what I have come to expect from Real.I will make up my mind over the next week as to whether I want to have pet insurance or not.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Service was excellent, he was very good.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Explain a good features and benefits
Happy with the quote and service