Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
just what I was after as we already have an existing policy under my wife's name
i had a very informative lady which made things easy
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I hope freckles is safe now
Trusted Customer – Rated 5 out of 5
Fixed my payment date to suit me better. Hopefully I clearly know all the things to do and took time to explain everything
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
First time dog owner, seems to cover all the essentials
Lovely, friendly lady. No huge sales pitch. No fuss
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Same as most other policies. Nothing that stands out
Persistent.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
CSO was easy to deal with and was very friendly - good man
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Trusted Customer – Rated 5 out of 5
1. Speedy service 2. Answered all of my questions and concerns 3. Reasonable priced 4. Competent and knowledgable staff member took the call 5. Offered me a further product I would not of thought of asking about And this is why I rate the service 5/4
Excellent customer service operator and very knowledgable too
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very helpful and understanding
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Matthew was professional, knowledgeable and very...
Trusted Customer – Rated 5 out of 5
First pet insurance policy so maybe too early to state accurately, but sounds great.
Matthew was professional, knowledgeable and very helpful. I felt he listened to my questions and gave thorough thoughtful answers. I felt that Matthew anticipated my needs and offered a range of options. I am very happy with the service Matthew offered. A big thankyou to you Matthew.
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Trusted Customer – Rated 5 out of 5
So far everything has been great. Easy to set up over the phone and money has been deducted with no issues.
Young man named Paul helped me with pet insurance. He was very friendly and easy to talk to, helped me with all my questions and concerns.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Good service
Good service