Pet Insurance Reviews

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Read what our customers are saying

My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

The service was excellent. The person who spoke to me was understanding informative and helpful

The service was excellent and I would recommend the service to anyone.

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Excellent customer service

Trusted Customer – Rated 5 out of 5

Excellent customer service. Man I spoke to was helpful friendly and polite. Explained things clearly.

Excellent customer service. Helpful and friendly staff. Would definitely recommend Real to Family or friends.

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My service feedback with real insurance

Trusted Customer – Rated 4 out of 5

Good

Good

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

friendly and helpful

friendly and helpful

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The service i received and the information the...

Trusted Customer – Rated 5 out of 5

I have just received my paper work though e-mail and I am very pleased I have chosen Real Insurance for my puppy.

The service I received and the information the customer service gave me was excellent and the fellow was very pleasant and answered all my questions and explained everything to me in plain English.

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Operator a bit pushy. he caught at a bad moment and i...

Trusted Customer – Rated 4 out of 5

bit more expensive than other similar policies.

Operator a bit pushy. He caught at a bad moment and I did not like that I had to take the policy to understand its content.

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Trusted Customer – Rated 5 out of 5

Offers good value for peace of mind

Made it very easy to renew a lapsed policy.

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My service feedback with real insurance

Trusted Customer – Rated 4 out of 5

Very good

Very good

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Excellent service

Trusted Customer – Rated 5 out of 5

Excellent service and value

Completely professional, as well as personal. Have been insured with Real Insurance with our last dog and the support was second to none. Thanks for being there.

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My service feedback with real insurance

Trusted Customer – Rated 4 out of 5

Good to know the cooling off period.

Very thorough and helpful

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Premium Accident & Illness Cover

Covers up to 80% of your eligible vet bills up to a maximum claim limit of $12,000 per year if your dog or cat suffers an illness or injury. Plus if you add Routine Care Benefit, we help pay for everyday treatments like vaccinations and health checks.

Standard Accident & Illness Cover

Essential cover for expensive vet bills if your dog or cat falls ill or suffers an accident. Covers up to 75% of your eligible vet bills to a maximum claim limit of $12,000 per year.

Classic Accident & Illness Cover

We hope your dog or cat never has an accident, but if they do, this plan covers up to 60% of eligible vet bills and you can claim up to a maximum of $12,000 per year (a $2,000 annual condition limit applies).

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1300 665 965

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