Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
They have very good policies and are cheaper than anywhere else
They are very friendly and helpful
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Trusted Customer – Rated 5 out of 5
I find the staff that I have spoken to are friendly and helpful.
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Concise prompt service
Trusted Customer – Rated 4.5 out of 5
Hopefully covers all my needs for our pets
Great customer service from lilly on the phone she explained it very well the whole policy
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Much improved to previous insurers
Very friendly and easy to understand
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Service received was excellent, not too pushy and and had an empathy with dog lovers.
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One customer service employer seems to be more...
Trusted Customer – Rated 4 out of 5
Little bit perturbed at how much our premiums are going up each month/year.
One customer service employer seems to be more knowledgeable that the other.
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Very fortunate to have had 'alfred' to be my customer...
Trusted Customer – Rated 5 out of 5
I'm looking forward to being a new real pet policy owner and hope to have a great experience in the utilising the benefits available
Very fortunate to have had 'Alfred' to be my customer service, very. Incise in delivery of information also in a warm welcoming manner.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
James had a lovely manner
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
First time dog owner, seems to cover all the essentials
Lovely, friendly lady. No huge sales pitch. No fuss
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent cover as my dog is approaching 9 years old and some other companies will not provide cover or have limitations.
All info available on line. Quick call back with very friendly, helpful customer service.