Pet Insurance Reviews

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Read what our customers are saying

My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

Good service

Good service

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My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

seems like a good insurance policy. Was a little dissapointed that there is no multiple policy discount considering all my other insurances are with you...

no issues, quick and easy.

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My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

It appears that no pet insurance includes dental. I think that it would be good to offer some rebate on scale and clean every couple of years in order to keep pets healthy.

The lady I spoke to was polite and knowledgeable.

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The service i received and the information the...

Trusted Customer – Rated 5 out of 5

I have just received my paper work though e-mail and I am very pleased I have chosen Real Insurance for my puppy.

The service I received and the information the customer service gave me was excellent and the fellow was very pleasant and answered all my questions and explained everything to me in plain English.

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

fair and reasonable

very polite and easy to understand

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My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

Fairly competitive, almost went with pet insurance Australia as they cover largo

Great helpful young man

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Nicky Ellis – Rated 5 out of 5

1. Speedy service 2. Answered all of my questions and concerns 3. Reasonable priced 4. Competent and knowledgable staff member took the call 5. Offered me a further product I would not of thought of asking about And this is why I rate the service 5/4

Excellent customer service operator and very knowledgable too

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My service feedback with real insurance

Trusted Customer – Rated 4 out of 5

CSO was easy to deal with and was very friendly - good man

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The service was good but fairly pushy which is what i...

Trusted Customer – Rated 4 out of 5

I haven't made a claim yet nor has Issabella been really sick so I won't know untill that time arises.I hope it never does having lost one cat just recently loosing another is unthinkable.

The service was good but fairly pushy which is what I have come to expect from Real.I will make up my mind over the next week as to whether I want to have pet insurance or not.

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The lady was so articulate which helped me make the...

Trusted Customer – Rated 5 out of 5

Same Again The Lady was very helpful in explaining what is covered for our little chihuahua thank you

The Lady was so articulate which helped me make the decision to take out funereal insurance for myself Thank You

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Premium Accident & Illness Cover

Covers up to 80% of your eligible vet bills up to a maximum claim limit of $12,000 per year if your dog or cat suffers an illness or injury. Plus if you add Routine Care Benefit, we help pay for everyday treatments like vaccinations and health checks.

Standard Accident & Illness Cover

Essential cover for expensive vet bills if your dog or cat falls ill or suffers an accident. Covers up to 75% of your eligible vet bills to a maximum claim limit of $12,000 per year.

Classic Accident & Illness Cover

We hope your dog or cat never has an accident, but if they do, this plan covers up to 60% of eligible vet bills and you can claim up to a maximum of $12,000 per year (a $2,000 annual condition limit applies).

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