Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very helpful and understanding
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
good benefits plus a voucher
the person I was speaking to talked a little too fast
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The lady i spoke to today (sorry i don't remember her...
Trusted Customer – Rated 5 out of 5
The lady I spoke to today (sorry I don't remember her name) was amazing. She was patient while answering all of my questions. She made sure that I completely understood what I was signing up for. Based on that ladies customer service I will take out more insurance with Real Insurance and refer my friends and family.
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Both consultants provided incorrect information...
Trusted Customer – Rated 2 out of 5
Yet to be seen
Both consultants provided incorrect information Something that should have been easy was made difficult If l didn't already have an existing policy l would have gone elsewhere
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The customer service employee i spoke with was very...
Trusted Customer – Rated 5 out of 5
I feel like it is good value for money.
The customer service employee I spoke with was very friendly and helpful in helping me to understand what I was getting with my pet insurance package.
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Trusted Customer – Rated 5 out of 5
Just the service and they explain all the rates and other things you need to know
The service was excellent
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Trusted Customer – Rated 5 out of 5
Good explanation
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Pet insurance
Trusted Customer – Rated 4.5 out of 5
The policy was quite expensive but gives me peace of mind to know my pet is covered.
Knowledgeable and experienced agent who was able to explain exactly what the insurance entailed. Exceeded my expectations.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Leanna was very good on the phone
the policy has all we want
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Pleasant phone manners