Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great it's nice to know that is something was to go wrong then it might make things a little easier
Excellent, they talk over my budget and I was well looked after
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
friendly and helpful
friendly and helpful
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My consultant sandra was extremely friendly and had...
Trusted Customer – Rated 4.5 out of 5
I have had limited comparisons, however, some other pet insurance policies are slightly cheaper but not sure about the fine details of the cover but Real Pet Insurance has met my needs and am happy that i can review at any time.
My consultant Sandra was extremely friendly and had excellent product knowledge. She came up with an insurance solution to suit my pets needs and my financial situation. Very pleased with the service.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
I was able to get the cover I needed.
The lovely lady who called me was very helpful.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
good, although hard to take it all in when you are over the phone.
Fast, simple and done so quickly
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Both consultants provided incorrect information...
Trusted Customer – Rated 2 out of 5
Yet to be seen
Both consultants provided incorrect information Something that should have been easy was made difficult If l didn't already have an existing policy l would have gone elsewhere
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Discount should be given for multiple pet insurance especially when its a premium policy
Efficient friendly courteous
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Great representative! great communication!
Trusted Customer – Rated 5 out of 5
Great representative! Great communication!
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
no excess was a real pull to go to real insurance - good policy
Good, received a call straight away - helpful
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Waiting periods on certain treatments could be a lot better.
Great service.