Read what our customers are saying
The gentleman that i had spoken to was very helpful ,...
Trusted Customer – Rated 5 out of 5
The gentleman that I had spoken to was very helpful , and he was was very clear when he read though the policy
Product Rating
Service Rating
Fabulous
Trusted Customer – Rated 5 out of 5
The girl who took my call was friendly, efficient and helpful
Product Rating
Service Rating
I'm really happy i revived a call explaining...
Trusted Customer – Rated 5 out of 5
I'm really happy I revived a call explaining everything clear as I was already sighted up with bow wow and had no idea what I was paying and receiving
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
It appears that no pet insurance includes dental. I think that it would be good to offer some rebate on scale and clean every couple of years in order to keep pets healthy.
The lady I spoke to was polite and knowledgeable.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
friendly and helpful
friendly and helpful
Product Rating
Service Rating
Trusted Customer – Rated 4.5 out of 5
again good customer service
customer service was great and very informative
Product Rating
Service Rating
The customer service employee i spoke with was very...
Trusted Customer – Rated 5 out of 5
I feel like it is good value for money.
The customer service employee I spoke with was very friendly and helpful in helping me to understand what I was getting with my pet insurance package.
Product Rating
Service Rating
I felt extremely pressured into agreeing to the...
Trusted Customer – Rated 1 out of 5
Does not cover as much as other policies for my older dog and is the most expensive I have come across.
I felt extremely pressured into agreeing to the policies and I wasn't able to get all the information I required until I gave my card details
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Very good
Very good
Product Rating
Service Rating
Excellent service
Trusted Customer – Rated 5 out of 5
Excellent service and value
Completely professional, as well as personal. Have been insured with Real Insurance with our last dog and the support was second to none. Thanks for being there.