Read what our customers are saying
Trusted Customer – Rated 4 out of 5
For a start had someone who understood and spoke Australian. Very pleasant in explaining the product. The down side is the misleading info re the wait period. It says 30 days and 90 days, it should say 60 days and 120 days as this is the actual wait period before you receive any benefit.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
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Trusted Customer – Rated 4 out of 5
Good customer service competitive prices
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Trusted Customer – Rated 4 out of 5
Zohra was very patient and informative
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Trusted Customer – Rated 5 out of 5
The young man was very efficient. When I got a little confused he would explain in a different way. No one wants to be on the phone half of the day and he kept reassuring me that it wouldn’t take long to process my application. A well trained and valued team member I’m sure.
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Quick and easy
Trusted Customer – Rated 5 out of 5
The guy was helpful and realised i wasnt successful for the first cover i applied for but straight away offered me another cover which i was satisfied with.Goes to show he was well trained and Real insurance has a cover for everybody 👍
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Extremely helpful
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Trusted Customer – Rated 1 out of 5
Poor service
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Trusted Customer – Rated 5 out of 5
Salesman spoke very well
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Had barely hit the "request quote" button and the...
Trusted Customer – Rated 5 out of 5
Had barely hit the "request quote" button and the phone rang. Gentleman was very thorough, upfront and honest, explain everything I asked for, and was a pleasure to talk to.