Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Recommended by the operator, turned out to be a great option, which I took up.
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Good customer rep
Trusted Customer – Rated 5 out of 5
Really pleasant and called back to confirm details once application referred to the under writer
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Joseph really knew the policy well. able to answer my...
Trusted Customer – Rated 3.5 out of 5
Joseph really knew the policy well. Able to answer my questions and moved through the sale quickly.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very helpfull and informative.
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Very helpful and informative
Trusted Customer – Rated 5 out of 5
Was very helpful and informative very friendly and easy to talk to
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Jake was excellent and was very helpful and polite. i...
Trusted Customer – Rated 5 out of 5
Jake was excellent and was very helpful and polite. I was impressed with his service and attention to detail and patience.
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Quick and easy
Trusted Customer – Rated 5 out of 5
The guy was helpful and realised i wasnt successful for the first cover i applied for but straight away offered me another cover which i was satisfied with.Goes to show he was well trained and Real insurance has a cover for everybody 👍
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Found them very informative. sounds like a good deal
Trusted Customer – Rated 5 out of 5
Very Friendly and informative
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Trusted Customer – Rated 5 out of 5
I spoke to Andrew who was fabulous! He was very patient with me, answered all my questions, called me back at the time I requested and went out of his way with extra phone calls to make sure my husband was involved and informed too. He made the whole process seamless and stress free. Thank you Andrew. You are a credit to Real Insurance.
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Customer service was like a semi-trained robot. it...
Trusted Customer – Rated 2 out of 5
Customer service was like a semi-trained robot. It surely must be hard to be selling insurance in today's economic climate. I knew what i wanted but it took sooo long to get a policy that i asked for - i can offer you this, what about that etc etc ? Had to ask many times to get to the amount that i can afford.